💡 Our Technical Review in summary
- Microsoft has announced the retirement of the Microsoft Teams application from the Amazon Appstore, effective mid-March 2026.
- This decision is intended to streamline distribution channels and ensure users are utilizing versions of Teams that receive full security and feature support.
- Post-retirement, Microsoft will prioritize development for the Teams Web app and the Teams Android app available via the Google Play Store.
Impact
- Availability: After mid-March 2026, users will no longer be able to search for or download Microsoft Teams from the Amazon Appstore.
- Maintenance: Existing installations on Amazon devices will cease to receive feature updates, critical security patches, and official technical support.
- Service Continuity: Installed clients will eventually lose the ability to connect to Microsoft Teams services once the local version falls below the mandatory minimum supported version.
- Exclusions: This retirement does not affect users accessing Teams through a web browser or the Google Play Store on supported Android devices.
Action Required
- Identify Affected Users: Determine if any users in your organization rely on Amazon Fire tablets or other devices that utilize the Amazon Appstore for application management.
- Update Documentation: Revise internal IT knowledge base articles, help desk manuals, and onboarding guides to remove references to the Amazon Appstore.
- User Communication: Notify impacted users of the mid-March 2026 deadline and provide instructions on transitioning to supported platforms.
- Deployment Strategy: Redirect users to the Teams Web app or the Google Play Store version if their device supports it.
- Configuration Management: Update any Mobile Application Management (MAM) or Mobile Device Management (MDM) policies that specifically target the Amazon Appstore version of the app.
Microsoft Official Update
Service: N/A
Category: planForChange
Severity: normal
[Introduction]
Microsoft will retire the Microsoft Teams app from the Amazon Appstore to streamline our distribution channels and ensure that customers use the most secure, fully supported Teams experiences. After retirement, we will continue to invest in the Teams Web app and the Teams Android app available through the Google Play Store on supported devices.
[When this will happen]
The Microsoft Teams app will be retired from the Amazon Appstore in mid-March 2026.
[How this affects your organization]
Who is affected
Organizations with users who install or update Microsoft Teams through the Amazon Appstore.
What will happen
- Users will no longer be able to download the Microsoft Teams app from the Amazon Appstore.
- Existing installations will stop receiving updates, security fixes, and technical support.
- Installed clients will eventually stop connecting to the Teams service once they fall below the minimum supported version.
- No changes will occur for users accessing Teams through the Teams Web app or through the Teams Android app in the Google Play Store (on supported devices).
[What you can do to prepare]
No admin action is required for the retirement to occur. To prepare your organization:
- Update internal help desk documentation to remove references to the Amazon Appstore version of Teams.
- Notify users who currently install Teams via the Amazon Appstore and guide them to transition to a supported platform:
- Teams Web app
- Teams Android app via the Google Play Store (on supported devices)
If your organization maintains device-specific deployment instructions, update them accordingly.
[Compliance considerations]
No compliance considerations identified. Review as appropriate for your organization.
