💡 Our Technical Review in summary
Microsoft is introducing a new export capability within the Microsoft Copilot Dashboard (via the Viva Insights web app) to facilitate deeper analysis of Copilot adoption. This feature enables authorized users to download de-identified, row-level usage metrics aggregated by user and week, covering the previous six months of activity. The goal is to provide organizations with granular data to track ROI, optimize licensing, and refine AI transformation strategies.
#### Impact
- Eligibility: This feature is only available to organizations with at least 50 Microsoft 365 Copilot licenses.
- User Access: The feature is enabled by default for users with company-level data access. This includes Global Admins, Global Analysts, senior leaders (as identified in Entra ID), and admin-assigned company-wide delegates. Group managers with access limited to their specific teams will not have export privileges.
- Data Privacy: To maintain privacy, all exported data is de-identified. Individual users are represented by hashed IDs rather than clear-text names or email addresses.
- Data Scope: The export includes usage metrics across specific apps (Word, Excel, Teams, etc.) and incorporates organizational attributes such as “Job Function” and “Organization.”
- Timeline: Public Preview begins in December 2025. General Availability is scheduled to roll out between late March and early April 2026.
#### Action Required
- Review Permissions: Audit the list of users who currently hold “company-level data access” within the Copilot Dashboard/Viva Insights to ensure only appropriate personnel can export this data.
- Configure Access via VFAM: If your organization wishes to disable this feature or restrict it to specific groups, use the Viva Feature Access Management (VFAM) settings. The relevant module is “Viva Insights” and the feature is “Copilot Metrics Export.”
- Internal Communication: Notify senior leaders and global analysts of this upcoming capability so they can incorporate these metrics into their 2026 AI adoption reporting.
- Compliance Review: Consult with your internal data privacy or legal teams to ensure the de-identified, hashed ID format meets your organization’s specific data handling policies.
Microsoft Official Update
Service: N/A
Category: stayInformed
Severity: normal
Updated February 2, 2026: We have updated the timeline. This post has also been updated to remind customers that this feature is default-on for Copilot Dashboard users with full company-level data access. The export output remains de-identified, with each user represented by a hashed ID. Please review and take any actions as appropriate for your organization. Thank you for your patience.
This MC post is associated with Roadmap ID 500872.
[Introduction:]
To support deeper analysis of Copilot adoption, Microsoft is introducing a new export capability in the Copilot Dashboard. This feature allows dashboard users with company-level access to download de-identified Copilot usage metrics, aggregated by user and week, from the past six months. Organizations can use this data to track adoption trends, optimize licensing, and support AI transformation strategies.
This feature requires at least 50 Microsoft 365 Copilot licenses and applies to the Viva Insights web app.
[When this will happen:]
- Public Preview: Begins in early December 2025 (previously late November 2025), completes by late December 2025.
- General Availability (Worldwide): Begins in late March 2026 (previously early February), completes by early April 2026 (previously late February).
[How this affects your organization:]
Who is affected:
Copilot Dashboard users with full company-level data access, including senior leaders (as identified in Entra ID), admin-assigned company-level users, delegates with company-level access, as well as global analysts and admins.
Note: Group managers with data access limited to their own teams will not have access to this feature.
What will happen:
- Users will be able to export de-identified, row-level Copilot usage metrics from the dashboard.
- The dataset includes weekly, user-level metrics from the past six months.
- The export supports Copilot usage analysis across apps (such as Word, Excel, Teams), and includes two attributes: Organization, and Job function.
- Organizations can use the data to track usage patterns, generate insights to inform adoption strategies, optimize licensing, and measure ROI.
- The feature is enabled by default for eligible users.
- Admins can manage access via Viva Feature Access Management (VFAM) settings, under Module: Viva Insights; Feature: Copilot Metrics Export.
- No impact to user workflow unless accessed by eligible users.
Screenshot 1 – View of the new Microsoft Copilot dashboard:
Screenshot 2 – Example of output:
[What you can do to prepare:]
- Review the assignment of the Copilot dashboard users with full company-wide data access and adjust VFAM policies as needed.
- Communicate the upcoming feature to eligible users so they know what to expect.
- No admin setup is required to start using the export.
- Admins can disable the feature at the tenant or group level at any time using VFAM settings.
Learn more:
Microsoft Viva Feature access management | Microsoft Learn
Connect to the Microsoft Copilot Dashboard for Microsoft 365 customers | Microsoft Learn
[Compliance considerations:]
No compliance considerations identified, review as appropriate for your organization.
