Microsoft Message ID

Summary

• Microsoft is introducing five new properties to customize Microsoft 365 profile cards: Role, Division, Employee ID, Employee Number, and Cost Center.
• These properties can be sourced directly from Microsoft Entra ID or from external HR systems using Microsoft Graph connectors.
• The rollout is scheduled to begin in mid-January 2026 and is expected to be completed by the end of January 2026.
• This feature aims to provide richer context for users in Outlook Web, the New Outlook for Windows, Microsoft 365 Copilot, and the People Companion app.

Impact

• Visibility: These new properties are hidden by default. They will not appear on user profile cards unless explicitly enabled by a Global or Exchange Administrator.
• User Experience: Once enabled, users will see the additional business information under the “Contact Information” tab of a colleague’s profile card.
• Data Ingestion: Organizations can now leverage data from external sources (e.g., SAP SuccessFactors or Workday) via Microsoft Graph connectors to populate these fields.
• Propagation Time: Admins should note that once changes are configured in the Admin Center, it may take up to 24 hours for the new properties to be visible across the organization.
• Compliance/Privacy: Since this update allows for the display of additional personal data (like Employee IDs), organizations may need to update their internal privacy policies or documentation.

Action Required

• Data Audit: Ensure that the desired properties (e.g., Cost Center, Division) are correctly populated in Microsoft Entra ID or are accessible via your configured Microsoft Graph connectors.
• Configuration: To enable these fields, navigate to the Microsoft 365 admin center and follow this path: Settings > Org settings > People settings > Profile card > Contact info.
• Review Privacy Standards: Evaluate whether displaying Employee IDs or Cost Centers aligns with your organization’s data privacy standards and notify the legal/compliance team if necessary.
• Documentation: Update internal IT help desk resources to reflect the new information available on profile cards to assist users with the transition.
• Future Planning: Prepare for upcoming support for custom properties and direct ingestion from SAP SuccessFactors and Workday, which will expand these capabilities further.