💡 Our Technical Review in summary
Summary
- Microsoft is introducing granular “Prompt Categories” to the Microsoft Copilot Dashboard within Viva Insights to provide deeper visibility into how employees interact with Copilot Chat (work).
- New categories include: Ask and find, Catch up, Draft and brainstorm, and Other.
- These metrics will also be integrated into the advanced insights app’s metrics library.
- Timeline: Public Preview begins early September 2025. General Availability (Worldwide) is now scheduled to begin in late February 2026 and complete by the end of February 2026.
Impact
- Enhanced Visibility: Admins and leaders with access to the Copilot Dashboard can analyze specific use cases, helping to identify where Copilot is providing the most value.
- Adoption Tab Updates: A new dropdown menu for “Copilot Chat (work)” will be added under the Adoption section (Adoption > Adoption by app), allowing users to filter by the new prompt categories.
- Impact Tab Updates: The “Copilot chat card” will include an “Explore more” button leading to prompt category metrics in both the “Copilot impact trend” and “Comparison between groups” sections.
- Advanced Insights: These prompt categories will be available as standardized metrics for custom reporting in the advanced insights app.
- Default Setting: This feature will be enabled by default for all organizations with the required licensing for the Microsoft Copilot Dashboard.
Action Required
- Review Permissions: Ensure that the appropriate stakeholders (IT Admins, HR analysts, or department heads) have the necessary licenses and roles to access Viva Insights and the Copilot Dashboard.
- Internal Documentation: Update internal training materials or reporting guides to include these new metrics as part of your organization’s AI adoption strategy.
- Stakeholder Communication: Notify relevant data privacy officers or works councils, as these metrics provide more specific details on employee interaction patterns with AI.
- Assess Impact: Use the preview period (starting September 2025) to familiarize yourself with the new data categories before the full rollout in February 2026.
Microsoft Official Update
Service: N/A
Category: stayInformed
Severity: normal
Updated January 29, 2026: We have updated the timeline. Thank you for your patience.
Prompt categories will be available in Microsoft Copilot Dashboard in Microsoft Viva Insights on the web to help you understand key Copilot use cases for your organization. In Microsoft Copilot Chat (work), which is grounded in work data, these prompt categories will include Ask and find, Catch up, Draft and brainstorm, and Other. These metrics will be added to the metrics library in the advanced insights app.
Learn more about Copilot Dashboard licensing requirements in Connect to the Microsoft Copilot Dashboard for Microsoft 365 customers | Microsoft Learn
This message is associated with Microsoft 365 Roadmap ID 486698.
Public Preview: We will begin rolling out in early September 2025 (previously mid-September) and will complete by late September 2025
General Availability (Worldwide): We will begin rolling late February 2026 (previously late January) and expect to complete by end of February 2026 (previously end of January).
[How this will affect your organization:]
Users enabled to view Copilot dashboard will see these updates:
1. Adoption tab: Prompt categories will be available at Viva Insights > Microsoft Copilot Dashboard > Adoption > Adoption by app > Copilot Chat (work) dropdown:
2. Impact tab: Admins can go to Viva Insights > Microsoft Copilot Dashboard > Impact > Copilot chat card > Explore more button to access the prompt categories as metrics in the Copilot impact trend section and the Comparison between groups section:
This change will be available by default.
[What you need to do to prepare:]
This rollout will happen automatically by the specified dates with no admin action required before the rollout. You may want to notify your admins and/or users about this change and update internal documentation.
Review and assess the impact for your organization. You might consider reviewing with your works council and updating your training and documentation as appropriate.
Learn more: Connect to the Microsoft Copilot Dashboard for Microsoft 365 customers | Microsoft Learn
