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Service Health Advisory: Microsoft 365 Apps Admin Center
Summary
Microsoft is investigating an issue where administrators are encountering intermittent page loading failures and errors when accessing the Microsoft 365 Apps admin center (config.office.com).
Impact
IT Administrators may experience inconsistent performance, errors, or failed page loads while attempting to manage configurations or access specific pages within the config.office.com portal.
Status
Classification: Service Degradation
Microsoft is currently analyzing service health telemetry and logs from impacted tenants to identify the root cause and determine the necessary remediation steps. The investigation is ongoing.
Next Update: Tuesday, February 24, 2026, at 7:00 PM (UTC).
Microsoft Official Issue Details
User Impact
Admins may experience intermittent page loading issues in the Microsoft 365 Apps admin center.
Status: serviceDegradation
Service: Microsoft 365 apps
Classification: advisory
Origin: microsoft
Updates
- 2026-02-23 22:01
Title: Some admins may experience intermittent page loading issues and errors in the Microsoft 365 Apps admin centerUser impact: Admins may experience intermittent page loading issues in the Microsoft 365 Apps admin center.
More info: Impacted admins report that config.office.com pages intermittently fail to load and result in errors.
Current status: We’re continuing to analyze service health telemetry and data provided by impacted admins as we investigate into this issue’s root cause and determine our next troubleshooting steps.
Scope of impact: This issue may intermittently impact admins who are attempting to access and load certain pages in the Microsoft 365 Apps admin center. This section may be updated as our investigation continues.
Next update by: Tuesday, February 24, 2026, at 7:00 PM
- 2026-02-23 19:11
Title: Some admins may experience intermittent page loading issues and errors in the Microsoft 365 Apps admin centerUser impact: Admins may experience intermittent page loading issues in the Microsoft 365 Apps admin center.
More info: Impacted admins report that config.office.com pages intermittently fail to load and result in errors.
Current status: We’re reviewing service healthy telemetry and data from impacted admins as we investigate into this issue’s root cause.
Scope of impact: This issue may intermittently impact admins who are attempting to access and load certain pages in the Microsoft 365 Apps admin center. This section may be updated as our investigation continues.
Next update by: Tuesday, February 24, 2026, at 12:30 AM UTC
