💡 Our Technical Review in summary
Summary
- Message ID: MC1224564
- Service: Microsoft Planner
- Change: Microsoft is updating the Planner feedback mechanism to align with the standard Microsoft 365 feedback policy. The primary change is that if the policy “Allow users to include screenshots when they submit feedback” is set to Not Configured, it will now default to Enabled.
- Timeline: Rollout begins in early February 2026 and is expected to be completed by mid-February 2026.
Impact
- User Experience: Users will be able to include screenshots and file attachments when submitting in-product feedback within Microsoft Planner, provided the policy is not explicitly disabled.
- Policy Default Change: Organizations that have not specifically configured feedback policies will see a shift from a potentially restricted state to a fully enabled state regarding attachments.
- Data Storage: Any screenshots or files attached to feedback are stored in Microsoft’s customer feedback systems.
- AI/ML Improvement: If feedback is submitted regarding the Project Manager agent, attached data may be utilized by Microsoft to train and improve AI agent capabilities.
- Administrative Control: Policies that are explicitly set to Disabled will remain honored; no behavior change will occur for those specific configurations.
Action Required
- Review Compliance Policies: Determine if your organization’s data privacy or security standards allow users to send screenshots and files (which may contain sensitive information) to Microsoft via feedback channels.
- Configure Cloud Policy: If you wish to prevent users from attaching files or screenshots, you must explicitly set the “Allow users to include screenshots when they submit feedback” and related feedback policies to Disabled using the Cloud Policy service for Microsoft 365.
- Monitor Policy Settings: Use the Microsoft 365 Apps Admin Center to search for “feedback” or “survey” within the Cloud Policy UI to verify your current configuration before the February 2026 rollout.
- Internal Communication: If your organization allows these attachments, consider updating internal documentation to advise users on what types of data are appropriate to include in feedback screenshots.
Microsoft Official Update
Service: N/A
Category: stayInformed
Severity: normal
[Introduction]
We’re updating the feedback experience in Microsoft Planner to align with the broader Microsoft 365 feedback policy model. When the Allow users to include screenshots when they submit feedback policy is set to Not Configured, Planner will treat it the same as Enabled. This ensures consistent behavior across Microsoft 365 and gives users clearer, more predictable feedback options.
[When this will happen:]
General Availability: Rollout will begin in early February 2026 and complete by mid-February 2026.
[How this affects your organization:]
Who is affected:
- Organizations using Microsoft Planner with Microsoft 365 in-product feedback not configured.
- Admins managing feedback policies in the Microsoft 365 Apps Admin Center or via Group Policy.
What will happen:
- When the feedback policy is Enabled or Not Configured, users will be able to include screenshots and file attachments in their in-product feedback.
- Explicitly Disabled policies will continue to block attachments.
- No changes will be made to other feedback functionality.
- No admin action is required for this update.
[What you can do to prepare:]
- To configure these policy settings, use the Cloud Policy service for Microsoft 365. For more information, refer to Overview of Cloud Policy service for Microsoft 365 and search for feedback or survey within Cloud Policy UI to find the policy settings to configure them.
- No action is required.
- If you want to prevent screenshot or file uploads, explicitly set the related feedback policy to Disabled.
Learn more: Manage Microsoft feedback for your organization | Microsoft Learn
[Compliance considerations:]
| Impact Area | Details |
|---|---|
| Stores new customer data? | Users may now attach screenshots and files to feedback if feedback policies are not explicitly configured. These are stored in Microsoft’s customer feedback systems. |
| Introduces or modifies AI/ML interactions? | If feedback relates to the Project Manager agent, attached files may be used to improve the agent’s capabilities. |
No other compliance considerations identified; review as appropriate for your organization.
