💡 Our Technical Review in summary
Summary
- Microsoft is introducing a new Agent usage report within the Microsoft 365 admin center to help organizations track the adoption and usage of agents in Microsoft 365 Copilot Chat.
- The feature is currently in Public Preview and is available for immediate use.
- Revised Timeline: General Availability (GA) has been rescheduled to begin in March 2026 and is expected to complete by late March 2026 (previously December 2025).
- The report currently focuses on declarative agents. Usage data for SharePoint agents and Custom engine agents will be integrated in future updates.
Impact
- Enhanced Visibility: Admins can access metrics regarding the total number of active agent users and the specific agents being utilized.
- Granular Data: The report provides a usage breakdown per user, per agent, and per user-agent pair.
- Segmentation Capabilities: Data can be filtered by license state (licensed vs. unlicensed Copilot users) and creator type (agents built by Microsoft, your organization, or third-party partners).
- Data Limitations: During the preview stage, the report is limited to a 30-day history. Additionally, no usage data prior to August 19, 2025, will be available.
- Navigation: The report is located under Reporting > Usage > Microsoft 365 Copilot > Agent in the admin center.
Action Required
- No Immediate Action: The rollout occurs automatically. Admins do not need to perform any manual steps to enable the report.
- Internal Notification: Notify IT stakeholders, Copilot Chat administrators, and adoption leads about the availability of these metrics to help measure ROI and user engagement.
- Review Documentation: Familiarize yourself with the “Copilot Control system” section of the admin center to manage how agents are deployed and governed within the organization.
- Monitor Timeline: Update any internal project schedules to reflect the new March 2026 GA date for full reporting capabilities.
Microsoft Official Update
Service: N/A
Category: stayInformed
Severity: normal
Updated December 12, 2025: We have updated the timeline. Thank you for your patience.
To help you manage agent adoption for Microsoft 365 Copilot Chat, we are
introducing a new usage report in the Microsoft 365 admin center. The report provides
visibility into how users in your organization are actively using agents in
Microsoft 365 Copilot Chat and includes metrics such as:
- Total number
of active agent users and active agents - Usage
breakdown per user, per agent, and per user-agent pair - Segmentation
by license state (licensed vs. unlicensed Microsoft 365 Copilot users) - Segmentation
by agent creator type (i.e. agents built by your organization, Microsoft, or
Microsoft partners)
The new report is rolling out in preview and will be available under
Reporting > Usage > Microsoft 365 Copilot > Agent. During the preview
stage, the report will display a maximum of 30 days of history. In addition,
usage information from prior to August 19 2025 will not be
available in the report. This report only includes declarative agents. Usage data for SharePoint agents and Custom engine agents will be available in a future update.
This message is associated with Microsoft 365 Roadmap ID 497999
[When this will happen:]
Public Preview (Worldwide): Available now.
General Availability (Worldwide): We will begin rolling out in March 2026 (previously mid-December 2025) and expect to complete by end of March 2026 (previously late December 2025).
[How this will affect your organization:]
You will see a new “Agent” report in the Usage section in M365 Admin center showing usage associated with your organizations use of agents in Microsoft 365 Copilot Chat at Tenant, user, agent and agent-user level.
Learn more Microsoft 365 reports in the admin center –Agent usage
[What you need to do to prepare:]
This rollout will happen automatically by the specified date with no
admin action required before the rollout. You may want to notify any admins
that manage agents in the Copilot Control system section of the
Microsoft 365 admin center. Learn more in Manage agents for Microsoft 365 Copilot in the Microsoft 365
admin center.
