💡 Our Technical Review in summary
Summary
- Message ID: MC1045221
- Feature: Introduction of a “small window” view for incoming Microsoft Teams calls to minimize workflow disruption.
- Roadmap ID: 482747
- Timeline:
- Targeted Release: May 2025.
- General Availability (Worldwide): Mid-March to late March 2026.
- GCC: Early April to mid-April 2026.
- GCC High/DoD: May 2026.
- Platforms: Windows desktop, Mac desktop, Web, iOS, and Android.
Impact
- User Experience: Currently, incoming calls often utilize a large portion of the screen, which can be disruptive. This update allows users to receive calls in a compact window, enabling them to continue viewing their active workspace during the call.
- Default Setting: This feature will be enabled by default once the rollout reaches the tenant.
- Flexibility: While the small window is the new default/option, both the large and small call windows remain resizable to suit user preferences.
- Administration: There are no new administrative controls mentioned to disable this feature at the tenant level; it is a user-facing setting.
Action Required
- No Admin Action Required: The deployment is automatic and does not require technical configuration within the Teams Admin Center.
- Documentation Update: Review and update internal IT support guides or “How-to” documentation to reflect the new call interface options.
- User Communication: Notify end-users about the change, particularly those in call-heavy roles (e.g., help desk, sales), so they are aware of the new window behavior and how to resize it if necessary.
- Monitoring: Keep track of the updated rollout dates, as General Availability for most organizations has been shifted to March 2026.
Microsoft Official Update
Service: N/A
Category: stayInformed
Severity: normal
Updated January 6, 2026: We have updated the timeline. Thank you for your patience.
Coming soon for Microsoft Teams: A new setting that allows users to view incoming calls in a small window in Teams to prevent disruptions. Users will be able to take a call in the small window and continue to see what they were working on before the call.
This message applies to Teams on Windows desktop, Teams on Mac desktop, Teams for the web, and Teams for iOS/Android.
This message is associated with Microsoft 365 Roadmap ID 482747.
[When this will happen:]
Targeted Release: We will begin rolling out early May 2025 and expect to complete by mid-May 2025.
General Availability (Worldwide): We will begin rolling out mid-March 2026 (previously mid-January) and expect to complete by late March 2026 (previously late January).
General Availability (GCC): We will begin rolling out early April 2026 (previously early February) and expect to complete by mid-April 2026 (previously mid-February).
General Availability: (GCC High, DoD): We will begin rolling out early May 2026 (previously early February) and expect to complete by early May 2026 (previously early October).
[How this will affect your organization:]
Before this rollout: Teams users are disrupted by the larger Teams screen when viewing an incoming call.
After this rollout: Teams users can turn on this setting to view calls in a small window. Note that both large and small windows are resizable:
This feature will be on by default.
[What you need to do to prepare:]
This rollout will happen automatically by the specified dates with no admin action required before the rollout. You may want to notify your users about this change and update any relevant documentation.
